We've been working hard to implement safety measures in accordance with the Governments most recent advice. 

We are still fulfilling orders with skeleton staff coverage. Orders before 3pm on a weekday will be dispatched the same day, weekend orders will be dispatched on the following Monday. We have removed all shipping costs, which means every order qualifies for free shipping during the UK's isolation period.

Our shipping partners Royal Mail are still operating at normal efficiency, however we do ask you to be patient with us and them during these testing times. 

Thank you, Alexander. 

*updated 27th March 2020

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Everyone is well aware of the pandemic that is currently taking a hold and severely rocking the planet, despite this we wanted to let you know that the lights are currently still on at Bearhug HQ. With skeleton staff we’re still fulfilling orders and any that come through before 3pm will be dispatched the same day. Permitting our fulfilment partners, Royal Mail are still  operating. See their status update below. 

The advice and guidance is that we remain active and can be outside (while being socially conscious) which undoubtably contributes to our physical and mental wellbeing. Don’t let any niggles stop you from getting out and looking after your body and mind during this troubling time.  We’re here to support you, whether you’re already a member of the pack or not.

As always we will endeavour to keep you updated as the situation develops.  Stay safe, stay healthy.

*posted 16th March 2020